Life After COVID-19: Transitioning to the New Normal
The pandemic has undoubtedly changed life as people know it, prompting the need for what is called the new normal. Today, business owners use video conferencing tools to hold meetings and meet with their teams. Students study online, while employees have turned their bedrooms into workspaces to work from home. The travel, hospitality, and live entertainment industries have all struggled to cope with the drop in clients and sales, pushing them to think of creative ways to provide their services.
Social distancing measures and limited face-to-face are only some of the requirements needed to help slow the spread of the virus, but these have left a huge impact on people's lives. While restrictions may have eased gradually, and multiple companies are now testing vaccines, there is still much uncertainty about what post-COVID life would be like. Will remote work and online school continue to be the norm? How will travel plans look like for families and individuals?
Remote work has been one of the most significant adjustments caused by the pandemic. The concept itself may not be new, but it was only this year when most businesses jumped ship to execute the set-up. With new opportunities ahead, the big question is how the future will look for the workforce.
Remote Work May Aggravate Inequalities in the Workplace
Work-from-home has become more popular than ever during the pandemic, and this set-up has proven to have advantages and disadvantages. According to McKinsey & Company, more than 20% of the remote workforce can work as effectively as the traditional workforce for three to five times a week. For some, working from home has also led to increased productivity and a better work-life balance.
However, on the other side of the spectrum, some industries and companies cannot thrive with a remote workforce due to the need for collaboration or machinery. This drawback reveals the problem with remote work, whose potential and benefits depend on the activities that need to be done. Physical and manual work, for instance, cannot be done remotely, whereas administrative work in the office can be adjusted to be done at home.
While trends like automation make it possible to perform many tasks without face-to-face contact, such a transition is not feasible for all businesses, potentially aggravating inequalities.
Effectiveness of Remote Work
It is difficult to pinpoint an exact verdict on the effectiveness of remote work as this depends on the type of work being executed and the person doing it. For example, online classes present the challenge of delivering the same education quality when most learning is done asynchronously. This set-up may work well for some students, but it has also been shown to be ineffective for many who find it hard to concentrate at home or learn comprehensively at their own pace.
While remote work can help you save on costs, it can also be difficult to stay focused and not get distracted when working from home. For tasks requiring heavy data or confidential information, you may need a quiet and isolated workspace to prevent errors. However, this is not a luxury afforded by every employee, and companies have to make sure that each of their workers has efficient remote working set-ups to achieve productivity.
While online collaboration is possible with virtual tools, the task's very nature may still be more effective when done in-person. It is generally easier to hold physical meetings, where you can jot down important notes and keep everyone posted. There is the added challenge of having limited resources with online meetings as not everyone may have access to the same tools.
The future of remote work after COVID-19 has yet to be definite. However, based on the situation today, it is clear that working from home has been beneficial for some businesses but not too effective for others. Thus, it is highly likely that remote work will continue to persist after the pandemic, but for companies that return to physical operations, policy and processes may have to be adjusted.